PRIVACY POLICY the present document explains the Privacy Policy and General Conditions of the www.casasdahelena.eu online page and all the sub- domains and sub-sites. the domain is managed by Ellen Ruers – Petar Todorov, for company, EKXPERT LEISURE LTD, NIF: 516892290, RUA LUIS DE FREITAS BRANCO 42-D 1600-491 – LUMIAR LISBOA, hereafter called as CasasDaHelena. CasasDaHelena reserves the right to modify freely, and at any moment , the gifts Terms of Use and General Conditions of the online page in order to adapt them to the legislation applicable , without need for any prior notice . Likewise, CasasDaHelena reserves the right to change completely, and at any moment, without notice , the presentation and content of the website and services . Such changes will always have as goal to improve the online presence as well as the services offered to the user. the navigation by the website and its sub- domains and sub-sites, assumes The acceptance of its Terms of Use and General Conditions specified in this page. conditions of use The user admits to use this site in compliance with the provisions of legislation applicable, refraining from using the online page for activities contrary to the law, morals and good customs, or rights and interests of third parties . the user should refrain from getting information and content affordable through the website . CasasDaHelena does not assume any responsibility for the content or privacy practices of any sites other than operated by CasasDaHelena. Third-party websites may contain useful information / tools for our users. As such, if the user visit another website, redirected from our website , the user should read its privacy policy. Intellectual property All text, visual , sound , technological and other content elements available on our website www.casasdahelena.eu are exclusive property to CasasDaHelena and are protected by Intellectual Property rights. Therefore, use, reproduction, copying and disclosure by other means of logos, texts, images and videos from this site is subject to our authorization Preview in that sense t is only allowed to use the contents of the site for personal purposes. No part of the site may be reproduced for the purpose of being commercialized or distributed for commercial purposes, not being able also be modified or incorporated in any other work or publication. information about products The website www.casasdahelena.eu provides information relative to the short-term rental of rooms, with possibility of having breakfast. Other products might be mentioned to give the customer a complete holiday experience but are not part of the product portfolio of CasasDaHelena itself. privacy policy At CasasDaHelena. we safeguard your privacy and your data. Therefore, we invite you to read our privacy policy . What personal data do we collect ? The following data is required when a user registers a booking (online or offline): Name Surname Email Telephone Address (Street – City – Zip – Country) Upon arrival at the location, CasasDaHelena, will ask for a copy of the ID card of the customers. For what is this data used? The data is only used for legal requirements in combination with some promotional activities to inform our customers about our product portfolio. Is this data shared with other parties? Your information may only be used, by CasasDaHelena and third parties, service providers of CasasDaHelena. For legal matters your personal data can be shared with governmental organizations or by subcontractors of CasasDaHelena, especially for mail services. The third party only receives the data required to perform its task. Your data will be treated within the space of the European Union. Which are your rights? At any moment, a customer can ask us: Access to the personal information we store. The rectification of the information. To erase or limit the processing of it’s personal data. For any of these circumstances write to the following email office@ekxpert-leisure.eu indicating your remarks. Your requests will be treated with special care so that we can secure the effectiveness of your rights. It could be we request to proof your identity in order to ensure that the sharing of personal data is only made with its owner. In some cases, we will not be able to execute your specific demands due to legal requirements. The maximum delay for response is one month from the moment at which the request has been received how to revoke my personal data ? Consent to the processing of personal data for direct marketing purposes can be revoked at any time by sending a mail at office@ekxpert-leisure.eu indicating that you no longer want to receive direct marketing communication linked to CasasDaHelena portfolio. cookie policy To provide a better service to our users we use cookies, which are small text files that are placed on hard drive by a web page server. This technology is used, mainly for: collect user information Perform studies statistics allow the users receive push notifications. allow the users to interact in chat modus. Types of cookies used cookies strictly required These cookies are necessary for the operation of the website and cannot be turned off. Without these cookies, filling cannot be made available. Performance cookies These cookies allow us to count visits and traffic sources so we can _ measure and improve the performance of our websites and applications. They help us to know which are the pages more and less popular like you visitors move around the site. allow us also to know where we are working well and where we can improve , well as make sure the pages _ are loading _ quickly and present the information correctly . the information collected includes, by example , internet browsers and systems operative used , the domain name of the website visited previously , the number of visits , the duration of an average visit , and pages displayed. All information collected per these cookies is aggregated and consequently anonymous. Functionality cookies These cookies allow our websites and applications to make features available and improve our custom services. It can also be used to provide the services you have requested, such as watching a video or to receive one notification. The collection of these cookies is anonymous. Targeting and advertising cookies These cookies track your browsing habits and are used for sending advertisements. These cookies can be set through our websites or applications by our advertising partners with our permission. These cookies remember that you have visited a particular website and your information is shared with other organizations as advertising agencies. You still have doubts ? If you still have any doubt relatively to the processing of your personal data, or intend to exercise any of your rights , by favor contact us : – Data Protection Officer: Petar Todorov – By phone : +359 876 850 658 – By email: office@ekxpert-leisure.eu Occasionally , CasasDaHelena, will update this Privacy Policy . We ask you to review periodically.